Last updated March 19th, 2024 

Psychotropic Deprescribing Council privacy policy

1. What information do we collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, participate in activities on our platform, or contact us directly. The information we gather depends on your interactions with us and may include:

• names
• email addresses
• mailing addresses
• contact preferences
• contact or authentication data
• billing addresses
• debit/credit card numbers

Sensitive Information

When necessary and with your consent or as permitted by applicable law, we may process sensitive financial data. This may include handling payment data necessary to process your transactions, such as your payment instrument number and associated security code.

Cookie Disclosure 

We use cookies, web beacons, and similar technologies to enhance your experience on our website, improve our services, and analyze how our website is used. Third-party applications and services integrated into our website may also use cookies, IP addresses, and web beacons to collect personal and non-personal data, including browser type, device type, operating system, referring website, pages visited, and other usage data.

You can control cookies through your browser settings and other controls provided by third-party applications. However, please note that disabling certain cookies may affect your ability to access certain features of our website.

Payment Data

If you make purchases or payments, we may collect data necessary to process your payment. All payment data is securely stored by our payment processor. You can find their privacy notice here: https://givebutter.com/privacy 

All personal information provided to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

2. How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• Providing, enhancing, and managing our Services.
• Communicating with you.
• Ensuring security and preventing fraud.
• Complying with legal obligations.
• Addressing user inquiries and offering support.
• Sending administrative information, including updates on our products and services, changes to terms and policies, and similar information.
• Managing orders, payments, and other transactions.
• Protecting individuals’ vital interests, such as preventing harm or ensuring safety.

3. What is the legal basis for our processing your information?

We process your personal information based on valid legal reasons under applicable law in your region, including processing your information with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

In exceptional cases allowed by law, we may process your information without consent, such as for investigations, business transactions, legal obligations, or public interest. 

4. When and with whom do we share your personal information?

We share your information with trusted third-party service providers such as finance and accounting tools, payment processors, and website hosting services. These providers are bound by contracts to protect your data and can only use it as instructed by us. Additionally, in specific circumstances, we may share your information during business transfers such as mergers or acquisitions.

Disclosure Regarding Third-Party Websites: 

This website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly recommend that you read the terms and conditions and privacy policies of any third-party websites or services that you visit.

5. Is your information transferred internationally?

We operate our servers primarily in the United States. If you access our Services from outside the United States, please note that your data may be transferred to, stored, and processed by us and our trusted third parties in the United States and other countries.

For residents of the European Economic Area (EEA), United Kingdom (UK), or Switzerland, it’s important to know that these countries may not have data protection laws as comprehensive as those in your own country. However, rest assured that we implement necessary measures to safeguard your data, including standard contractual clauses and appropriate safeguards in accordance with this privacy notice and applicable law.

European Commission’s Standard Contractual Clauses:

We take steps to keep your personal information safe. This includes using the European Commission’s Standard Contractual Clauses when we share your information with our group companies or third-party providers. These clauses make sure that all parties handling your data follow European data protection laws. Standard Contractual Clauses are available upon request. Our third-party service providers and partners implement similar appropriate safeguards, which are also available upon request. 

6. How long do we keep your information?

We will retain your personal information for as long as necessary for the purposes stated in this privacy notice, or as required by law. This includes any tax, accounting, or legal requirements. Once we no longer have a legitimate business need to process your personal information, we will either securely delete or anonymize it. If deletion is not immediately possible (such as in backup archives), we will securely store your information and isolate it from further processing until deletion becomes feasible.

7. How do we keep your information safe?

We have employed appropriate organizational and technical security measures to safeguard your personal information as well as our organization’s. While we strive to protect your data, it’s important to note that no system can guarantee absolute security against unauthorized access or breaches. Therefore, your use of our services implies acceptance of associated risks, and we advise accessing them within secure environments.

8. Do we collect information from minors?

We do not knowingly collect or market to individuals under 18 years of age without parental consent. By using our Services, you express that you are at least 18 years of age, or that you are the parent or guardian of a minor and consent to the minor dependent’s use of our Services.

9. What are your privacy rights?

We operate our servers primarily in the United States. If you access our Services from outside the United States, please note that your data may be transferred to, stored, and processed by us and our trusted third parties in the United States and other countries.

If you are located in the EU, UK, Switzerland, or Canada:

In certain regions such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have specific rights under applicable data protection laws. These rights include the ability to request access to and obtain a copy of your personal information, request rectification or erasure, restrict the processing of your personal information, request data portability where applicable, and object to the processing of your personal information, including automated decision-making. 

We will address any such requests in accordance with applicable data protection laws. If you are in the EEA or UK and believe that we are unlawfully processing your personal information, you have the right to lodge a complaint with your Member State data protection authority or UK data protection authority. In Switzerland, you may contact the Federal Data Protection and Information Commissioner.

If you are located in Australia and New Zealand

Specific privacy rights may apply based on your location, such as in Australia or New Zealand.  This privacy notice satisfies the notice requirements specified in Australia’s Privacy Act 1988 and New Zealand’s Privacy Act 2020, namely, what personal information we collect from you, from which sources, for which purposes, and other recipients of your personal information.

If you believe we are handling your personal information unlawfully, you have the right to file a complaint with the Office of the Australian Information Commissioner for breaches of the Australian Privacy Principles, or with the Office of the New Zealand Privacy Commissioner for breaches of New Zealand’s Privacy Principles. 

If you are located in the Republic of South Africa:

If you have any complaints regarding the processing of your personal information, you may contact the office of the regulator as follows: 

The Information Regulator (South Africa)

General enquiries: enquiries@inforegulator.org.za

Complaints (complete POPIA/PAIA form 5): PAIAComplaints@inforegulator.org.za & POPIAComplaints@inforegulator.org.za

You have the right to withdraw consent to the processing of your data at any time. However, this will not affect the lawfulness of processing prior to withdrawal or processing conducted on other lawful grounds according to your region. For any inquiries regarding your privacy rights, please contact us at privacy@psychdeprescribing.org

10. Controls for do-not-track features

Due to the lack of a universal standard for recognizing and implementing DNT signals, we currently do not heed DNT browser signals or any other automated mechanism indicating your preference to avoid online tracking. Should a standard for online tracking be adopted in the future that we must follow, we will revise this in our privacy policy and inform you of changes. 

11.  Do we make updates to this notice?

We update this notice to stay compliant with relevant laws, and will notify you of any material changes. Updates to this notice will be indicated by an updated “Revised” date. 

12. How can you contact us about this notice?

If you have any concerns, questions, or comments about this notice, you may reach out to us via email at privacy@psychdeprescribing.org or contact us by post at:

13. How can you review, update, or delete the data we collect from you?

You have the right to request access, correction, or deletion of your personal information as allowed by applicable laws of your country. For assistance, please contact us at privacy@psychdeprescribing.org.